Knowledgebase
The knowledgebase provides documentation written by our team. Please select a category or search for answers.
Linux (cPanel)
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arrow_forwardReset lost/forgotten root passwordReset Root Password from GRUB (Linux) Follow the steps below to reset the root password...
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arrow_forwardIs My IP address blocked by the firewallIs My IP Address Blocked by the Firewall? If you are unable to access your cPanel-hosted website, FTP, email,...
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arrow_forwardHow to Fix File Ownership and Permission Issues in cPanelFix File Ownership and Permission Issues in cPanel The following commands will fix...
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arrow_forwardAJAX Failure error in the email section of cpanel?Why Do I Get an AJAX Failure Error in the Email Section of cPanel? In a recent update, ...
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arrow_forwardHow do I setup Two-Factor Authentication (2FA) on my cPanel accountTwo-Factor Authentication (2FA) Two-Factor Authentication ...
WordPress Tutorials
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arrow_forwardWordpress on temporary URLHow to Develop Your WordPress Site on a Temporary URL When migrating WordPress to Fast2host or building a new ...
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arrow_forwardUpdate comment and ping status to closedHow to Disable Comments and Pingbacks in WordPress Using SQL If your WordPress...
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arrow_forwardDefault Wordpress .htaccessDefault WordPress .htaccess Rules Explained WordPress relies on a special set...
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arrow_forwardHow to set the Wordpress PHP memory limitHow to Increase the PHP Memory Limit in WordPress (wp-config.php) If you are ...
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arrow_forwardPassword-protect your Wordpress wp-admin folderHow to Password Protect Your WordPress Admin (wp-admin) Directory With...
FAQ
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arrow_forwardIs My IP address blocked by the firewall?Is My IP Address Blocked by the Firewall? If you are unable to access your cPanel-hosted website, FTP, email, or...
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arrow_forwardDoes pricing include VAT?VAT Information No. All pricing is subject to VAT, currently at 20.00%....
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arrow_forwardHow do I go about renewing my hosting plan?You will automatically be invoiced and sent a reminder 20 days before the plan expires. At that time you can make...
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arrow_forwardAre domain registrations refundable?Are Domain Registrations or Renewals Refundable? Domain names are handled ...
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arrow_forwardDo Shared Hosting Accounts Include a Dedicated IP Address?Do Shared Hosting Accounts Include a Dedicated IP Address? Shared hosting...
SSL Certificates
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arrow_forwardInstall SSL certificate for domain in WHM/CpanelHow to Install an SSL Certificate in WHM/cPanel This guide explains how to install a commercial SSL ...
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arrow_forwardReplace wildcard SSL on multiple sites bound to same IPHow to Replace a Wildcard SSL Certificate on Multiple IIS Sites Bound to the Same IP...
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arrow_forwardHow to Force HTTPS Redirects in cPanel (Secure Your Website Automatically)How to Force HTTPS Redirects in cPanel (Secure Your Website Automatically) ...
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arrow_forwardHow to Fix “Your Connection Is Not Private” SSL ErrorsHow to Fix “Your Connection Is Not Private” SSL Errors When visitors see the...
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arrow_forwardSSL Certificate Frequently Asked QuestionsSSL Certificate FAQ (Fast2host SSL Help & Troubleshooting) SSL certificates ...
Billing
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arrow_forwardAre Domain Registrations Refundable?Are Domain Registrations Refundable? No. Domain registrations and renewals are non-refundable. Once a domain ...
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arrow_forwardCan i add extra features or upgrade my account ?How to Upgrade or Downgrade Your Hosting Plan You can upgrade or downgrade your hosting package at any time,...
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arrow_forwardHow to Request a Cancellation Through the Fast2host Client AreaHow to Request a Cancellation Through the Fast2host Client Area If you no...
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arrow_forwardI have a bill for x amount. What is this bill for ?How to Download and Print Your Invoice You can easily view, download, and print any of your invoices directly ...
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arrow_forwardCan i get a invoiceHow to Download or Print Your Invoice as a PDF You can view, download, and print any invoice at any time using...
Databases
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arrow_forwardWhat ODBC Driver types are supported on Windows Hosting?Supported Databases on Windows Server 2022 with Plesk Fast2Host Windows hosting uses Plesk Obsidian on Windows...
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arrow_forwardDo you support ODBC and DSN-Less connections?Do Windows Hosting Packages Support Classic ASP and ASP.NET? Yes. All Fast2Host Windows hosting packages...
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arrow_forwardHow to Back Up Your Databases on Windows Plesk and Linux cPanel HostingHow to Back Up Your Databases on Windows Plesk and Linux cPanel Hosting This guide explains how to create your...
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arrow_forwardHow to Access phpMyAdmin on Windows Plesk and Linux cPanelHow to Access phpMyAdmin on Windows Plesk and Linux cPanel This guide explains how to access phpMyAdmin on...
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arrow_forwardWhat is the limit on the size of a MySQL database?MySQL Database Size Limits Fast2Host does not set a hard limit on the size of an individual MySQL database. ...
Domains
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arrow_forwardHow can I minimize downtime when transferring a domain to Fast2host?How Can I Minimise Downtime When Transferring a Domain to Fast2Host? To keep your website and email online ...
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arrow_forwardHow long will it take to register a new domain name.How Long Will It Take to Register a New Domain Name? Registering a new domain name with Fast2Host is fast and ...
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arrow_forwardHow do I transfer a domain name to Fast2Host?How Do I Transfer a .UK Domain Name to Fast2Host? Transferring your .UK domain (such as .co.uk, .org.uk, or ...
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arrow_forwardWhat is each DNS Record used for?Understanding DNS Records DNS (Domain Name System) is responsible for directing traffic for your domain name. ...
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arrow_forwardHow can I minimize downtime when transferring a domain to Fast2host?How to Minimise Downtime When Transferring Your Website to Fast2Host By following the steps below in order, you can...
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arrow_forwardHow to connect Plesk email account to outlook or other mail clients as IMAP account?Configure Your Plesk Windows Mail Account in Outlook (IMAP) This guide shows...
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arrow_forwardAdding Fast2host Smartermail account into Outlook(NEW)Configure Outlook IMAP & SMTP Settings After adding your account, adjust the advanced settings to ...
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arrow_forwardHow to add a trusted sender in WebmailHow do I add an email address or domain to the trusted senders list? Adding trusted senders ensures...
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arrow_forwardSending email from Wordpress with SMTP AuthenticationSend Email from WordPress using SMTP Authentication By default, WordPress uses the PHP mail() function...
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arrow_forwardConfiguring in web.config to send emailConfigure the Section of web.config To send enquiry form emails from your ASP.NET website, you need...
FTP
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arrow_forwardUsing SFTP and FTPS for Secure File TransfersUsing SFTP and FTPS for Secure File Transfers While traditional FTP works, it is not secure because ...
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arrow_forwardSetting up and using FTPUsing FTP to Upload Your Website FTP (File Transfer Protocol) is the method used to copy your web...
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arrow_forwardWhich folder shall i upload to ?Default Webspace Folders When your hosting account is created, three folders are automatically set up...
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arrow_forwardFTP error 425 Cannot open data connection.Fixing FTP Passive Mode Errors When connecting to the FTP server, you may encounter errors such as:...
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arrow_forwardFTP and navigating around the folders is extremely slowFixing Slow FTP Navigation Sometimes, FTPing and navigating around the folders in your hosting account...
Scripting
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arrow_forwardConfiguring <mailsettings> in web.config to send emailConfiguring <mailSettings> in web.config to Send Emails ASP.NET applications can send emails...
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arrow_forwardPHP Mail Script with SMTP AuthenticationPHP Email Script with SMTP Authentication The following example demonstrates how to send an email in...
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arrow_forwardConfiguring in web.config to send emailHow to Configure <mailSettings> in web.config to Send Emails To send ...
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arrow_forwardCDO Sending email scriptSample Code for Sending Email Using CDO with SMTP Authentication Classic ASP ...
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arrow_forwardASP session lost when redirecting from http page to secure https pageASP Session Lost When Redirecting from HTTP to HTTPS (Windows Server 2008) If ...
Problems and Fixes
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arrow_forwardSending email from Wordpress with SMTP Authentication.Sending Email from WordPress with SMTP Authentication By default, WordPress ...
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arrow_forwardAJAX Failure error in the email section of cpanel?Why Do I Get an “AJAX Failure” Error in the Email Section of cPanel? After a...
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arrow_forwardUnable to view detailed ASP.Net 4 errors on remote machineThis article applies to dedicated and VPS customers only. Shared hosting ...
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arrow_forwardHow to recycle your application pool - WindowsHow to Connect to IIS Remote Management in Plesk for Windows On modern...
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arrow_forwardASP session lost when redirecting from http page to secure https pageWhy Are ASP Sessions Lost When Redirecting from HTTP to HTTPS in IIS? In...
How to
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arrow_forwardHow to create and upload a website with lovableHow to Create a Lovable Website and Deploy It to cPanel via FTPThis guide explains how to build a website using...
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arrow_forwardHow to add a trusted sender in WebmailHow to Add Trusted Senders in SmarterMailSmarterMail includes built-in spam filtering that helps protect your...
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arrow_forwardSending email from Wordpress with SMTP Authentication.Sending Email from WordPress Using SMTP AuthenticationBy default, WordPress uses the PHP mail function to send email....
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arrow_forwardHow to reddirect all calls to http to https using .htaccessHow to Redirect from HTTP to HTTPS (Force SSL)To ensure your website is always accessed securely, you should redirect...
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arrow_forwardConfiguring <mailsettings> in web.config to send emailHow Do I Configure the <mailSettings> Section in web.config to Send Email?...
Linux
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arrow_forwardFixing /tmp or /var/tmp Space Issues on cPanel (Acronis Backup Error)Fixing /tmp or /var/tmp Space Issues on cPanel (Acronis Backup Error) Acronis Cyber Protect may fail...
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arrow_forwardWordpress on temporary URLHow to develop your new Wordpress site on a temporary URLWhen transferring your WordPress installation to Fast2host,...
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arrow_forwardPassword-protect your Wordpress wp-admin folderHow to Password Protect Your WordPress Admin (wp-admin) Directory With Wordpress now being extremely popular, it is ...
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arrow_forwardConfiguring Mailscanner in CpanelHow to Configure MailScanner in cPanelThis article describes how to configure MailScanner in cPanel. MailScanner is...
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arrow_forwardHow to Reset your Linux Root PasswordWhenever you can't remember Root password, you can read this tutorial and do step by step to Reset it ... You can...
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arrow_forwardHow to Add an Email Address or Domain to Trusted Senders in SmarterMail WebmailHow to Add an Email Address or Domain to Trusted Senders in SmarterMail ...
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arrow_forwardConnection timeouts, MailService.exe crashes, and IP binding issues caused by server hardwareConnection timeouts, MailService.exe crashes, and IP binding issues caused by server hardware Applies to: ...
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arrow_forwardHow to restore Smartermail mailboxHOW TO: Restore mailbox data without restarting smartermail service. 1. Restore the user's .grp files to a temporary ...
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arrow_forwardChange mail sending IP - LinuxSometimes mail server IP gets blacklisted in the RBL's which causes inconvenience to send / receive emails. To...
Databases
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arrow_forwardGet auto-close and auto-shrink status SQL ServerAuto-close and auto-shrink should be FalseBelow is the query to find the options set in your databases. SELECT...
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arrow_forwardRename root in mysql to make it more secure.Information from http://dev.mysql.com/tech-resources/articles/securing_mysql_windows.html Step 11: GRANT the...
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arrow_forwardMySQL 4.1+ using the old insecure authenticationMySQL extension for PHP 5.3 and greater requires that the MySQL server is using a newer and more secure password ...
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arrow_forwardSQL 2000 suspect databasesp_configure "Allow updates" , 1goupdate sysdatabasesset status = status & ~ 256where (name = 'database ...
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arrow_forwardSQL 2000 Single user modeALTER DATABASE avante_vans SET MULTI_USER WITH ROLLBACK IMMEDIATE
Linux
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arrow_forwardHow to find / disable core dump filesLink to How to disable core dumps on Linux Servers Core dump is a memory or a storage dump which records the ...
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arrow_forwardReset lost/forgotten root passwordJust restart your machine and follow the steps: 1. At the boot(grub) menu select the linux kernel 2. then press e...
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arrow_forwardCheck email activity in Linux mail log# grep domain.com /var/log/maillog# grep user+domain.com /var/log/maillog
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arrow_forwardip_conntrack: table full, dropping packetip_conntrack: table full, dropping packetIf you notice the above message in syslog, it looks like the conntrack ...
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arrow_forwardLinux CentOS - Redhat EL Installation on HP Smart Array B110i SATA RAID Controller - HP ML/DL...Linux CentOS - Redhat EL Installation on HP Smart Array B110i SATA RAID Controller - HP ML/DL ...
Windows Servers
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arrow_forwardCommand Line Hack for: "Terminal Server Has Exceeded the Maximum Number of Allowed Connections"Fixing the "Terminal Server Has Exceeded the Maximum Number of Allowed Connections" ErrorThis error occurs when all ...
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arrow_forwardASP session lost when redirecting from http page to secure https pageFixing Classic ASP Session Loss When Redirecting from HTTP to HTTPSClassic ASP applications may lose session data...
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arrow_forwardWhich scripting components are supported with Windows?Supported Features and Components on Fast2host Windows IIS Servers (Windows Server 2022) Fast2host Windows ...
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arrow_forwardDefault Website Folders in Plesk and cPanel Hosting ExplainedUnderstanding the Default Folders on Your Hosting Account (Plesk and cPanel) When you host a website with ...
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arrow_forwardASP.NET 2.0 Trust SettingsASP.NET Trust Settings ExplainedBy default, ASP.NET applications on shared hosting servers may run under Medium...
VPS
View AllFileZilla Tutorials
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arrow_forwardConnecting to a remote server with Quickconnect in FileZillaConnecting to a Remote Server Using FileZilla Quickconnect FileZilla includes a Quickconnect feature that allows...
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arrow_forwardSetting up a connection in FileZilla's Site ManagerSetting Up a Connection in FileZilla Site Manager FileZilla Site Manager allows you to save FTP connection...
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arrow_forwardHow to create remote folders using FileZillaHow to Create Folders on a Remote Server Using FileZilla FileZilla allows you to easily create new folders ...
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arrow_forwardHow to delete remote folders using FileZillaHow to Delete Folders on a Remote Server Using FileZilla FileZilla makes it easy to delete folders (directories)...
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arrow_forwardHow to upload files using FileZillaHow to Upload Files to a Remote Server Using FileZilla FileZilla allows you to upload files from your local ...
Colocation Rackspace
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arrow_forwardWhat Are Data Centre Tier RatingsWhat Are Data Centre Tier Ratings? Data centre tiers are a globally recognised...
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arrow_forwardWhat Is a Committed Data Rate (CDR)?What Is a Committed Data Rate (CDR)? A Committed Data Rate (CDR) is the...
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arrow_forwardWhat Is 95th Percentile Billing?What Is 95th Percentile Billing? 95th percentile billing is a common method...
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arrow_forwardWhat Is Hot Aisle Containment?What Is Hot Aisle Containment and N+N Stulz Cooling? Hot Aisle Containment...
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arrow_forwardDo You Offer Remote Hands Services?Do You Offer Remote Hands Services? Yes, we do. Fast2host provides...
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