UPDATE FROM VIRGIN MEDIA:
Dear customer/s In relation to the issue identified in the East Midlands and East of England regions regarding loss of service. We are still working hard to resolve these issues as a priority. We have had our core network and Business Operations technical teams investigating since the start of the outage trying to diagnose the issue.
Please accept our apologies at this time as we are treating this matter with the utmost urgency.
Email any time or call 01480 26 00 00 014 80 26 00 00