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Announcements

Latest news and announcements

SmarterMail Service

Published: 28/12/2023

Our Smartermail service is currently offline while we carry out an update, which is taking longer than expected.

Network risk

Published: 17/11/2023

Network maintenance is scheduled early hours of tomorrow morning: Telehouse North 2 (rt0-thn2) - Saturday 18th November, at risk from 01:00 AM till 02:00 AM GMT Equinix LD8 (rt0-hex) - Saturday 18th November, at risk from 02:30 AM till 03:30 AM GMT DDCL (rt0-cr) - Saturday 18th November, ...

Plesk Mail Server Reboot 16/07

Published: 14/07/2023

There is a planned reboot of the Plesk mail server at 5am GMT on Sunday 16th July for planned maintenance. Downtime is expected to be no more than 1 hour.

Notification of Works: Generator upgrade and refresh

Published: 21/03/2023

Notification of Works: Generator upgrade and refresh. The status of this maintenance is as follows:- Upgrade and refresh Works Description: Our St. Neots Generator will be undergoing an upgrade and refresh with an HVO Low Emissions generator; customers are on an “at risk” window during t ...

Important Notice Regarding Fast2host UPS

Published: 05/01/2023

We need to notify you of a critical maintenance window that affects one or more services that you may have with us The status of this maintenance is:- Critical Works Description: Fast2Host St. Neots UPS will be undergoing critical maintenance. During this time, customers are on an “at risk” w ...

Minor Network maintenance 28/06

Published: 24/06/2022

There will be scheduled maintenance on our network between 10PM - 1AM on the 28th June 2022. The downtime is only expected to be a few minutes

3D Secure card payment regulation changes

Published: 02/03/2022

As you may be aware, due to new credit/debit card payment regulations we have had to update our system to allow 3D secure card authentication payments. As such all initial card payments now need to pass through 3D secure before recurring billing can take place. You only need to go through 3D secure ...

Issue with ENOM - DNS and email

Published: 17/01/2022

There is currently an ongoing issue with the domain registrar, https://www.bleepingcomputer.com/news/security/enom-data-center-migration-mistakenly-knocks-sites-offline/

Plesk Windows servers being updated - 03:50

Published: 05/10/2021

03:50 - Plesk Windows servers are being updated and then rebooted.

Plesk WIN01 server reboot

Published: 10/09/2021

Plesk WIN01 server on 185.4.49.2 will be rebooted at 00:30 on Saturday 11th September.

ISSUE RESOLVED - CENTOS5 MySQL issue

Published: 07/08/2021

We are aware of the issue with MySQL/MariaDB on the centos5 Linux server, and are working to resolve it as soon as possible.

ISSUE RESOLVED - VPS system issue

Published: 23/07/2021

VPS system issue has now been resolved. Sorry for the long delay.

ISSUE RESOLVED - Plesk WIN01 Windows server issue

Published: 23/07/2021

Plesk WIN01 Windows server issue has now been resolved. Sorry for the long delay.

ISSUE RESOLVED - Plesk WIN01 Windows server issue

Published: 23/07/2021

We are currently experiencing an issue with our Plesk WIN01 Windows server on 185.4.49.2. This is being worked on, and hopefully will be resolved shortly.

ISSUE RESOLVED - VPS system issue

Published: 23/07/2021

We are currently experiencing a problem with our VPS system. This is being worked on, and hopefully will be resolved shortly.

URGENT: Plesk MSSQL 17 Server

Published: 16/04/2021

ISSUE RESOLVED We have a serious RAM issue with the Plesk MSSQL 17 server. We need to replace the RAM urgently, and we plan to do this at midday today. We will also increase the amount of RAM to improve performance. We wouldn't normally do this during the day, but we feel we have no choice. We ...

WIN02 Plesk server control panel issue

Published: 22/02/2021

ISSUE RESOLVED We are aware of the issue with accessing the Plesk control panel for WIN02 The server need a reboot to fix the issue, but we are reluctant to reboot whilst sites are still fairly active. It will be rebooted later this evening.

Contact Form 7 WordPress Plugin Vulnerability

Published: 22/12/2020

A critical vulnerability was found in Contact Form 7. The WordPress utility is activated on more than 5 million websites, and 70% of these are running the unprotected 5.3.1 version or older. The vulnerability allows attackers to bypass Contact Form 7’s filename sanitization and upload a file that c ...

Planned Network Outage

Published: 01/09/2020

There will be a planned network outage on 03/09 between 00:00 to 6:00. Downtime should be no more than 30 minutes but worst case scenario could be 6 hours. This affects our lines to Telehouse in London. We apologise for the inconvenience, but this is essential maintenance to improve our network ...

Plesk win01 server

Published: 02/08/2020

Hi There is an issue with the Plesk win01.plesk-secure.com server. We are working to get this resolved as soon as possible

Centos2 Linux server issues

Published: 27/07/2020

The Centos2 cPanel server has a failed disk which is causing todays issues. We are about to replace the disk so the server will be off-line for a few minutes, and then a bit slow as the RAID rebuilds the added disk.

WIN01 Plesk server issue

Published: 22/03/2020

We are aware of the issue with the WIN01 Plesk server - 185.4.49.2 It's a hardware issue, and we are working to fix it as soon as possible.

CENTOS5 Reboot

Published: 12/03/2020

Centos5 linux server - 185.4.48.18 - is being rebooted to fix an urgent issue.

Hardware issues - vnode13, FTP and WSP/MSP

Published: 11/01/2020

We currently have hardware issue affecting the VNODE13 Helm hosting server, FTP server for Helm and Websitepanel/MSP, and the server for the Websitepanel/MSP control panel itself We are working to get this resolved as soon as possible

Plesk Mail Server

Published: 09/10/2019

We are aware of the current issue with the Plesk-Secure mailserver. We are looking into it, and hopefully it will be fixed shortly.

Outage on 2nd october

Published: 03/10/2019

At 15:15 BST on Wednesday 2nd October our monitoring system alerted us of a network outage that affected most of our services. We had Openreach onsite at the time installing more fibre connections for redundancy to our datacentre when there was an outage. At first we thought this was related ...

SQL Server 2008

Published: 11/08/2019

We are aware of the issue with SQL Server 2008, affecting users on our MSPControl Windows hosting packages. We will have this resolved as soon as possible. We have made some good progress the server will be back online in 2 hours.

Outage Report for 5th August 2019

Published: 06/08/2019

Outage report: 5th August 2019 At 8:48 BST on Monday the 5th of August our monitoring system alerted us of a network outage which affected most of our services. We narrowed the issue down to one of our internet connection providers, Bandwidth Technologies, and contacted them to report ...

Removal of Squirrelmail from cPanel

Published: 28/02/2019

cPanel webmail users may have noticed that Squirrelmail is no longer available as an option. The cPanel developers have removed Squirrelmail in the latest updates. This is their reasoning: Why SquirrelMail is being removed An all too common story with open source projects is a loss of invested ...

Centos2.whm-secure.com

Published: 14/01/2019

We are sorry for the inconvenience over the last 2 days due to a technical fault with a server. The team worked over the weekend to ensure everything was back online as soon as possible however we have run several checks to make sure everything is restored, and best practice is adhered to. We now ...

centos2.whm-secure.com update

Published: 14/01/2019

After fixing the hardware problem yesterday evening, we are now experiencing problems with MySQL. We hope to have this resolved shortly. Unfortunately this means that there is no access to websites or email whilst this is being fixed.

5th place for best colocation

Published: 23/08/2018

Fast2host came 5th from techradar ! For full review visit https://www.techradar.com/news/best-colocation-hosting

Privacy Policy & Statement

Published: 11/05/2018

We are seeing more and more of our web hosting clients contact us with questions on the upcoming implementation of GDPR (General Data Protection Regulation). Many of the GDPR’s main concepts and principles are much the same as those in the current Data Protection Act (DPA) which we also comply w ...

Highly Critical Drupal Vulnerability

Published: 31/03/2018

2 days ago, a serious vulnerability, SA-CORE-2018-002 (CVE-2018-7600) has been found in Drupal 6, 7 and 8, which affects over one million websites. All the unpatched Drupals are in serious danger! An attacker can upload backdoors or malware via this newly discovered vulnerability. The vulnerability ...

Windows servers migration to plesk

Published: 27/03/2018

Windows servers migration to Plesk Due to some of windows systems being far too outdated or not running as well as we hoped.We have decided to start migrating all windows hosted websites over to a new system called Plesk.All migrated sites will benefit from * New high-spec secure Windows 2016 ...

Centos5 server replacement

Published: 15/03/2018

Centos5 Server Migration As many of you may be aware, the Centos5 Cpanel server on 185.4.48.18 has been unstable recently therefore we will be replacing this with a new high-spec server and the latest software. As CentOS operating systems cannot be upgraded in-situ, we have to migrate all sites ...

MySQL database issue - centos6 Linux server

Published: 05/01/2018

We are aware of the issue with the centos6 Linux server, and hope to have it resolved as soon as possible.

UPS batteries replaced and tested

Published: 12/12/2017

All batteries in our UPS systems have now been replaced. The system has been tested and is working correctly.

UPS Power Failed

Published: 11/12/2017

Upon investigation we have discovered that 2 batteries exploded out of the 140 batteries in our UPS during the power cut. We have bypassed this bank of batteries and are replacing all batteries in the next 24 hours.

Centos5 server

Published: 08/12/2017

This server has been recovered and is back online.

Power Issue

Published: 08/12/2017

We have a power issue which we are currently working on

Centos5 Linux server issues

Published: 19/09/2017

There is currently and issue with the centos5 Linux server - 185.4.48.xx WE hope to have this resolved shortly.

vnode10 disk upgrade tonight

Published: 05/09/2017

Vnode10 (95.128.129.22) will be upgraded to Windows Server 2012 tonight. The upgrade will commence at around 10pm, and is expected to take until the early hours of tomorrow morning.

CloudFlare Enabled Railgun

Published: 14/08/2017

We’re thrilled to announce that we partnered with CloudFlare to bring their Railgun™ technology to you free with all cpanel hosting packages. Railgun is a new web optimization technology that increases your site’s load time significantly. Websites using Railgun show a 143% ...

VNODE2 Update

Published: 12/07/2017

We are having to migrate the virtual machine to new hardware. Unfortunately this is going to take at least a couple of hours.

VNODE2 - 95.128.129.4 - Windows 2003 server issue

Published: 12/07/2017

We are currently experiencing a hardware issue with the VNODE2 server - 95.128.129.4 - affecting some Helm-hosted sites. We are working as quickly as possible to get this resolved.

New domain pricing

Published: 10/07/2017

Unfortunately, due to the current state of the dollar/pound exchange rate, we have had to increase the pricing for some of our domain names. The new pricing can be seen at https://www.fast2host.com/services/domain-names

Centos2 Server Migration

Published: 20/06/2017

Centos2 Server Migration As many of you may be aware, the CentOS-5 Linux operating system is now end of life. As CentOS operating systems cannot be upgraded in-situ, we have to migrate all sites to a new server running the newer CentOS-7 operating system. This will happen this weekend for sites ...

Centos3 Server Migration

Published: 26/05/2017

Centos3 Server Migration As many of you may be aware, the CentOS-5 Linux operating system is now end of life. As CentOS operating systems cannot be upgraded in-situ, we have to migrate all sites to a new server running the newer CentOS-7 operating system. This will happen this weekend for ...

VNODE10 Windows 2008 server being rebooted

Published: 17/05/2017

VNODE10 Windows 2008 server is being rebooted to fix a current issue

WannaCry ransomware patch !

Published: 13/05/2017

Microsoft has just released an emergency security patch update for all its unsupported version of Windows, including Windows XP, Vista, Windows 8, Server 2003 and 2008 Editions. http://www.catalog.update.microsoft.com/Search.aspx?q=KB4012598

Centos4 Server Migration

Published: 03/05/2017

Centos4 Server Migration As many of you may be aware, the CentOS-5 Linux operating system is now end of life. As CentOS operating systems cannot be upgraded in-situ, we have to migrate all sites to a new server running the newer CentOS-7 operating system. This will happen this weekend for ...

Billing errors - 7th April

Published: 07/04/2017

Unfortunately there was an issue with our previous billing system, and invoices/payments were generated from that system this morning. These payments will all be voided by the end of the day, and these invoices can be ignored. Sorry for the issues this may have caused.

VNODE1 Windows server issue

Published: 29/03/2017

We are currently experiencing a hardware issue with the VNODE1 Windows 2003 server 95.128.129.192 We are working hard to get this resolved as soon as possible.

Our Phone System

Published: 08/03/2017

We have had reports from our upstream provider that some calls are having issues, they have reported this to the vendor concerned and we are awaiting updates from them.

Network update

Published: 27/02/2017

At 12 midnight on monday the 27th there will be a short network outage lasting between 30 seconds to 2 min. This is due to a network switch upgrade.

Centos5 Linux Server issue

Published: 21/01/2017

There is currently an issue with MySQL on centos5 linux server affecting a number of sites. We are doing a restore of the MySQL system, but this may take an hour or more.

centos5 linux server rebooted

Published: 19/12/2016

The centos5 linux server is being rebooted to fix a kernel issue

Latest on connectivity issue

Published: 08/12/2016

UPDATE FROM VIRGIN MEDIA: Dear customer/s In relation to the issue identified in the East Midlands and East of England regions regarding loss of service. We are still working hard to resolve these issues as a priority. We have had our core network and Business Operations technical teams ...

Latest on connectivity issue

Published: 08/12/2016

Latest: VirginMedia have identified issue as s faulty core router at Northampton. They are currently attempting to reroute traffic via other routes while they repair/replace the faulty equipment.

BGP routing issue confirmed with VM

Published: 08/12/2016

Virgin Media have confirmed that there is an issue with their BGP routers at Telehouse in London. We don't have an ETA for a fix, but their engineers are working on it.

Connectivity issues

Published: 08/12/2016

External network issues affecting many of our clients today. Working with ISP's to get it resolved as soon as possible.

VNODE13 Windows 2003 server

Published: 07/12/2016

VNODE13 Windows 2003 server is being rebooted due to an issue

VNODE1 Windows server - scheduled maintenance

Published: 18/11/2016

Due to yesterdays disk issues with the VNODE1 Windows server, we need to run a disk/file repair. This is scheduled for midnight tonight, and all sites on VNODE1 will be off-line while the repair is running. This may take a few hours.

VNODE1 Windows server

Published: 16/11/2016

We are aware of the issue with the VNODE1 Windows server - 95.128.129.192 The RAID array is currently rebuilding due to a failure. We don't have an ETA, but it will hopefully be resolved shortly.

Ongoing issues with Centos5

Published: 10/11/2016

We are extremely sorry for the ongoing issues with the centos5 Linux server. We are doing everything we can to get this resolved, and we may have to reboot the server once or twice during business hours.

Centos5 Linux server issues

Published: 07/11/2016

A new patch for the recently announced "DIRTY COW - CVE-2016-5195" vulnerability seems to have caused some issue with this particular server. We are doing everything we can to get this resolved in as short a time as possible.

Mail issue on Centos3 Linux server

Published: 28/10/2016

We are aware of the issue with mail on the centos3 Linux server (95.128.128.74) and hope to have it resolved shortly.

centos 3 reboor

Published: 28/10/2016

Sorry centos3 server has had an urgent issue and is currently rebooting.

06:00 - Windows mail server restarted

Published: 09/09/2016

Windows mail server restarted at 06:00 after patch and update installation

Windows Smartermail mail server

Published: 06/09/2016

Restarting mail service on Windows Smartermail to fix an issue. Should be back up in 15 - 20 minutes.

Centos5 issues now resolved.

Published: 01/09/2016

Yesterdays issues with the Centos5 Linux server have now been resolved. The server is now stable and running smoothly.

Centos5 Linux server issues

Published: 31/08/2016

We are currently experiencing a hardware issue with the Centos5 Linux server - 185.4.48.18 We hope to have this resolved as soon as possible

PCI data security requirements

Published: 26/07/2016

On July 26, 2016, www.fast2host.com met the PCI data security requirements by passing a SecurityMetrics® Vulnerability Assessment. www.fast2host.com is tested quarterly to ensure that high security standards are maintained, which significantly reduces the risk that this site will be ...

New Fast2host Website !

Published: 21/06/2016

We have finanlly launched our new improved website. We will continue to add more features and products over the next few days. If you are unable to login to our client area please reset your password https://www.fast2host.com/root&action=passreminder



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